“Mediation” Please respond to the following:Propose at least two (2) reasons why a mediator would need to maintain a position of neutral third party within the mediation process of a conflict resolution. Suggest specific attributes of President Carter’s personality that enabled him to appear as a neutral party during the conflict between Egypt and Israel, as discussed in Chapter 34 of the text. How was President Carter able to achieve an agreement between two such bitter enemies?Contracting and Purchasing Negotiation
Techniques
BUS 340
Resolving Tough Negotiating Problems
Topics
• The Art of Mediation
• The Art of Arbitration
• The Art of Conflict Resolution
The Art of Mediation
• Important for settlement of an issue
• It works because there is a final decision
• Mediator is neutral
The Art of Mediation, Continued
• The Process
• Meeting with impacted parties
• Resolution
The Art of Arbitration
• A definite winner and loser will be
determined
• Materials will be collected for support
• Decisions require no explanation
The Art of Conflict Resolution
•
•
•
•
Give negotiations time
Decide with or without concessions
Minimize focus outside negotiations
Keep the channels of communication open
PROPERTIES
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Summary
• The Art of Mediation;
• The Art of Arbitration; and
• The Art of Conflict Resolution.
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